Apr 212011

For  a leader, honesty and integrity are absolutely essential to survival. A lot of  businesspeople don’t realize how closely they’re being watched by their  subordinates. Remember when you were a kid in grammar school, how you used to  sit there staring at your teacher all day? By the end of the school year, you  could do a perfect imitation of all your teacher’s mannerisms. You were aware  of the slightest nuances in your teacher’s voice—all the little clues that  distinguished levels of meaning that told you the difference between bluff and “now  I mean business.”

And  you were able to do that after eight or nine months of observation. Suppose you  had five or 10 years. Do you think there would have been anything about your  teacher you didn’t know?

Now  fast-forward and use that analogy as a manager. Do you think there’s anything  your people don’t know about you right this minute? If you haven’t been totally  aboveboard and honest with them, do you really think you’ve gotten away with  it? Not too likely. But if you’ve been led to believe that you’ve gotten away  with it, there might be a good probability that people are afraid of you, and  that’s a problem in its own right.

But  there is another side of this coin. In any organization, people want to believe  in their leaders. If you give them reason to trust you, they’re not going to go  looking for reasons to think otherwise, and they’ll be just as perceptive about  your positive qualities as they are about the negative ones.

A  situation that happened some years ago at a company in the Midwest illustrates  this perfectly. The wife of a new employee experienced complications in the  delivery of a baby. There was a medical bill of more than $10,000, and the  health insurance company didn’t want to cover it. The employee hadn’t been on  the payroll long enough, the pregnancy was a preexisting condition, etc., etc.

In  any case, the employee was desperate. He approached the company CEO and asked  him to talk to the insurance people. The CEO agreed, and the next thing the  employee knew, the bill was gone and the charges were rescinded.

Then  he told some colleagues about the way the CEO had so readily used his influence  with the insurance company, they just shook their heads and smiled. The CEO had  paid the bill out of his own pocket, and everybody knew it, no matter how  quietly it had been done.

Now,  an act of dishonesty can’t be hidden either, and it will instantly undermine  the authority of a leader.  But an act of integrity and kindness like the example above is just as obvious to all concerned. When you’re in a leadership  position, you have the choice of how you will be seen, but you will be  seen one way or the other, make no mistake about it.

One  of the most challenging areas of leadership is your family. Leadership of a  family demands even higher standards of honesty and integrity, and the stakes  are higher too. You can replace disgruntled employees and start over. You can  even get a new job for yourself, if it comes to that. But your family can’t be  shuffled like a deck of cards. If you haven’t noticed, kids are great moral  philosophers, especially as they get into adolescence. They’re determined to  discover and expose any kind of hypocrisy, phoniness, or lack of integrity on  the part of authority figures, and if we’re parents, that means us. It’s  frightening how unforgiving kids can be about this, but it really isn’t a  conscious decision on their part; it’s just a necessary phase of growing up.

They’re  testing everything, especially their parents.

As  a person of integrity yourself, you’ll find it easy to teach integrity to your  kids, and they in turn will find it easy to accept you as a teacher. This is a  great opportunity and also a supreme responsibility, because kids simply must  be taught to tell the truth: to mean what they say and to say what they mean.

Praise  is one of the world’s most effective teaching and leadership tools. Criticism  and blame, even if deserved, are counter-productive unless all other approaches  have failed.

Now  for the other side of the equation, we all know people who have gotten ahead as  a result of dishonest or unethical behavior. When you’re a kid, you might  naively think that never happens, but when you get older, you realize that it  does. Then you think you’ve really wised up. But that’s not the real end of it.  When you get older, you see the long-term consequences of dishonest gain, and  you realize that in the end it doesn’t pay.

“Hope  of dishonest gain is the beginning of loss.” I don’t think that old saying  refers to loss of money. I think it actually means loss of self-respect. You  can have all the material things in the world, but if you’ve lost respect for  yourself, what do you really have? The only way to ever attain success and  enjoy it is to achieve it honestly with pride in what you’ve done.

This  isn’t just a sermon, it’s very practical advice. Not only can you take it to  heart, you can take it to the bank.

– Jim Rohn