Conflicts can be hard. We get so emotional that sometimes we feel we can’t take it at all. Not so surprisingly most people want to avoid conflicts altogether. Many get so emotional that they feel they can’t even say a single word. Others may rely on a simple age-old technique of silence treatment, which doesn’t really do them or others any good.
So, what should we do when we are in a conflict? Should we just leave it and hope that it goes away? The chances are that it probably doesn’t go away and will come back to haunt you. Conflicts have a tendency to escalate when untreated, they can make the environment toxic and unproductive and eventually the conflict may come to control you rather you controlling it.
Resolved effectively, conflicts are actually good since they push you and others to move forward in your relationship. The post-conflict result is usually more mature and you usually end up appreciating others’ point of view as well. Conflicts, if managed correctly, increase understanding and wisdom.
This workshop facilitates honest and open communication between participants to resolve current issues. They will be introduced to a variety of psychological principles and techniques to manage their emotions as well as those of others and work together effectively as a team.
- Use the right mental attitude to minimize the effect of difficult encounters.
- Manage emotions when in conflicts.
- Prevent destructive conflicts at workplace.
- Build trust and support for each other and communicate effectively.